Privacy Policy

1. Introduction

At TweetAPI ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Please read this Privacy Policy carefully. By using TweetAPI services, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

We collect the minimal amount of personal information necessary to provide our services:

• Account Information: When you register for an account, we collect information provided through Google authentication, which may include your name, email address, and profile picture.
• Payment Information: If you subscribe to a paid plan, payment information is processed by Stripe. We do not store your complete payment details on our servers, though we may keep limited payment identifiers to manage your subscription.
• Usage Data: We collect data about how you interact with our API, including API calls made, endpoints used, and the volume of requests.
• Technical Data: We collect technical information when you use our service, including IP address, device information, browser type, and operating system.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our service
• To process payments and manage your subscription
• To monitor API usage and enforce rate limits
• To notify you about changes to our service
• To provide customer support
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Analytics

We use Google Analytics to understand how visitors interact with our website. This service may collect information such as your IP address, browser type, referring/exit pages, and date/time stamps. The information generated by Google Analytics is used to evaluate visitor usage and compile statistical reports on website activity. Google's privacy policy can be viewed at: https://policies.google.com/privacy.

5. Third-Party Service Providers

We share your personal data with the following third-party service providers who help us deliver our service:

• Google: For authentication services. Google's privacy policy can be viewed at: https://policies.google.com/privacy.
• Stripe: For payment processing. Stripe's privacy policy can be viewed at: https://stripe.com/privacy.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Usage data is generally retained for a shorter period, except when this data is used to strengthen security or improve functionality, or we are legally obligated to retain this data for longer periods.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights. These rights include:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal data
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at hello@tweetapi.com. We will respond to your request within 30 days.

9. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also provide a notification through our service or via email prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

11. EU-U.S. Data Transfers

We process all data within the European Union and do not transfer your personal data outside the EU. In the event that such transfers become necessary in the future, we will ensure appropriate safeguards are in place to protect your privacy rights as required by the GDPR.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@tweetapi.com

Company: TweetAPI